A clean home is essential for health, safety, and wellbeing, but housework can become physically difficult, exhausting, or overwhelming. Our support workers provide professional domestic cleaning services, helping you maintain the clean, comfortable home you deserve-while supporting your independence and respecting your space.
We clean your home your way, following your preferences and routines, ensuring your home remains the comfortable sanctuary it should be.
Why Appointment Scheduling Matters
Have questions?
Your local team of Client Care Managers are available to answer your questions and work with you to design a customized plan of care that is right for you.
Our Appointment Scheduling Services
Appointment Organization:
Maintaining appointment calendar, recording all appointments clearly, reminding you of upcoming appointments, organizing appointment details, coordinating multiple appointments, preventing scheduling conflicts.
Booking Appointments:
Calling to make appointments, following up referrals, scheduling routine check-ups, rebooking missed appointments, requesting preferred times, advocating for timely appointments.
Reminder System:
Regular appointment reminders, advance notice for preparation, confirming appointment details, reminder calls day before, ensuring you’re ready.
Coordination:
Scheduling transport to appointments, coordinating multiple appointments on same day when possible, planning appointment timing around medications, organizing support for appointment attendance.
Documentation:
Recording appointment outcomes, noting medication changes, tracking follow-up requirements, maintaining appointment history, organizing medical paperwork.
Follow-Up:
Ensuring follow-up appointments booked, implementing appointment recommendations, arranging tests or referrals, coordinating with healthcare team.
Preparing for Appointments – We help you prepare by
Telehealth Appointment Support – For video or phone appointments
What to Expect from Appointment Coordination Support
Initial Setup:
Gathering current appointment information, understanding your healthcare providers, discussing your preferences, setting up tracking system, establishing reminder routine.
Ongoing Support:
Regular calendar reviews, scheduling new appointments, providing reminders, coordinating appointments, adjusting as needs change, maintaining organized system.
Frequently Asked Questions (FAQs)
Gratifying Care is proud to committed to offer the best possible answers to all your questions. We have compiled a list of few questions that have been repeatedly asked to us.
How will you remind me of appointments?
We discuss preferred reminder method (phone call, visit, written note). Most clients prefer phone reminder day before plus morning of appointment.
Can you attend appointments with me?
If you’d like accompaniment, yes. That’s our Transport and Accompanying service which works alongside appointment scheduling.
What if I want to cancel or reschedule?
Just tell us and we’ll contact the provider to reschedule. We ensure proper notice to avoid cancellation fees.
How do you track my appointments?
We use appointment calendar (wall calendar, diary, or digital system-your preference). We keep it updated and accessible.
What if appointments conflict?
We identify conflicts when booking and reschedule one appointment. We coordinate to minimize multiple trips when possible.
Can you get appointment results for me?
We can help you request results from your doctor. For pathology results, we can help you contact the clinic or doctor’s office.
What about regular medication appointments?
We track when prescriptions need renewal and help you schedule GP appointments before medications run out.
How much does appointment scheduling cost?
Depends on funding. Support at Home Program: Covered. Home Care Packages: Included. NDIS: Covered if approved. DVA: Covered for eligible veterans. Private: Hourly rate. Contact us for details.
Medical Disclaimer
The information on this page is for educational purposes only and does not constitute medical advice. Our Disability Support Services are delivered by qualified Disability Support Workers / Community Support Workers / Support Workers / Community Workers. They work within their scope of practice and in coordination with your doctor and healthcare team. Always consult your GP or specialist about your specific health needs and treatment. Our services complement but do not replace medical care from your doctor.