Gratifying Care is a national provider of care at home and staffing services with around 5 years of experience and dedication to enhancing quality of life for others.
We are proud of our compassionate home care program designed to help people stay at home and healthier longer.
Our proud history
Gratifying Care was founded in 2020 by Registered Nurse Theresa Ziwenga with a clear vision: to provide aged care services that combine clinical excellence with genuine compassion, where clients are known personally rather than treated as numbers in a system.
After years of working in aged care-both in large corporate organizations and boutique settings-Theresa recognized a gap in the market. Many aged care providers were either large corporations where personal relationships were lost, or small providers lacking clinical depth and professional standards. She envisioned something different: an organization “small enough to know you, skilled enough to help you.”
From our office at 32 Brompton Ave, Curlewis on the beautiful Bellarine Peninsula, Gratifying Care has grown steadily while maintaining the personal touch that defines us. What started as a dream to serve the local community has blossomed into an award-winning organization serving over 90 clients across the Bellarine Peninsula and Greater Geelong region.
Our growth has been intentional and careful. We’ve never chased size for its own sake. Every new client, every new team member, every expansion of services has been considered through the lens of maintaining quality and personal relationships. Today, five years later, we’re proud to be recognized as a leader in boutique aged care while still maintaining the intimacy and personal approach that makes Gratifying Care special.
Our mission and vision
Our Mission:
To provide exceptional, person-centered aged care services that enable clients to live independently, safely, and joyfully in their own homes while maintaining dignity, choice, and connection to their communities.
Our Vision:
To be the aged care provider of choice across the Bellarine Peninsula and Greater Geelong – known for clinical excellence, genuine compassion, and the personal relationships we build with every client and family.
Our leadership team
Headed by RN Theresa Ziwenga, our home health care management team is highly experienced in delivering exceptional care and support for clients – regardless of age or specific medical needs.
The leadership and the team at Gratifying Care frequently discusses the needs of indivual clients and what home care means to them and how Gratifying Care is changing the way the world ages.
RN Theresa Ziwenga
Registered Nurse Theresa Ziwenga is the heart and soul of Gratifying Care. As a registered nurse with the Australian Health Practitioner Regulation Agency (AHPRA), Theresa brings extensive clinical expertise to aged care, but more importantly, she brings a philosophy of care centered on dignity, respect, and genuine human connection.
Clinical Background:
- AHPRA Registered Nurse with specialized aged care qualifications
- Years of experience in acute care, residential aged care, and community nursing
- Expertise in wound care, medication management, chronic disease management, and palliative care
- Continuous professional development in best-practice aged care
Leadership Philosophy:
Theresa leads from the front. She’s not a director who sits in an office-she’s actively involved in client care, personally conducting assessments, maintaining relationships with clients and families, and working alongside her team. Every client knows Theresa personally, and she knows every member of her team by name.
Community Connection:
Theresa is deeply embedded in the Bellarine Peninsula and Greater Geelong communities. She’s built strong relationships with local GPs, hospitals, allied health professionals, and community organizations. This network ensures coordinated, comprehensive care for every client.
Recognition:
Under Theresa’s leadership, Gratifying Care has been recognized as a Victorian Community Achievement Awards Finalist for three consecutive years (2023, 2024, 2025) and received the Konica Minolta Customer Service Award in 2024. These recognitions reflect not just organizational success, but Theresa’s personal commitment to excellence and her ability to inspire her team to deliver exceptional care.
After my hospital discharge, Gratifying Care’s nurses visited daily to check my wound and make sure I was managing. Their support helped me avoid readmission. I can’t thank them enough.
As a veteran, I appreciate the respect and dignity Gratifying Care shows. They understand DVA services and make everything easy. The team is reliable and I look forward to their visits.
My Mom’s caregiver is wonderful. She helps her in bath, personal hygiene and domestic cleaning. The support worker is wonderful and the overall experience was awesome!
Say something…
We welcome our clients to share their feedback and write testimonials on Gratifying Care based on their experience to help us in improve our services.
Our Service Area
Gratifying Care provides services throughout the Bellarine Peninsula and Greater Geelong region, including:
Bellarine Peninsula:
- Curlewis
- Clifton Springs
- Drysdale
- Portarlington
- Queenscliff
- Ocean Grove
- Barwon Heads
- St Leonards
- Indented Head
- Point Lonsdale
Greater Geelong:
- Geelong (all suburbs)
- Leopold
- Belmont
- Highton
- Newtown
- Lara
- Torquay
- Surrounding areas
Local Expertise:
Our deep knowledge of these communities means we understand local resources, healthcare networks, and community services. We can connect you with local GPs, allied health professionals, community centers, and support services.
Not Sure If We Serve Your Area?
Contact us at 0424 373 530 with your specific suburb or location, and we’ll confirm our availability.